CANCELING, MODIFYING , AND REFUNDING ORDERS
Once you have placed your order, you will automatically receive a confirmation email (like every other ecommerce website). If you decide that a change needs to be made please make sure that it is before your order is entered into production. Well, how do you know when an order is placed into production? Here is a translated version of our policy:
Once you have selected and checked out from our webstore, orders are processed and placed into production typically the next business day. So, if you place an order on Friday, it will be processed on Monday. Should you require a change to your order, call or email our customer support with your order number prior to or on the next business day.